SHIPPING
Shipping New Zealand & International
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We offer a $8 flat rate courier service to all New Zealand addresses.
Please note:
- We use a signature required service, someone must be present to sign for delivery of the parcel or the courier will leave a card to call at your address (unless you have 'Authority to Leave' lodged with CourierPost)
- Delivery in the North Island will be the next working day- if shipped on a Friday it will be a Monday delivery (except rural areas which will be 2-4 working days).
- Delivery in the South Island will be 2-3 working days (except rural areas which will be 2-4 working days).
- These delivery times are after our handling time and manufacturing times. Manufacturing of a headgear takes 2-3 weeks.
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- This is for orders shipped to Australia where 'Standard Shipping' is selected.
- Quotes are available at the checkout
- It is fully traceable via the NZ Post website and then on the Australia Post website once the parcel is scanned into Australia.
- The delivery time for this service is generally between 7-10 working days - after handling time. Manufacturing of a headgear takes 2-3 weeks.
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- For orders shipped outside of New Zealand & Australia via 'Standard Shipping'.
- Shipping quotes are available at checkout
- Tracked
Please note:
- The buyer is liable for payment of any country import tax/duty/GST/VAT at the time of entry into the country of destination.
- Delivery takes 7- 20 working days after handling time. Handling time can take up to 7 working days. Manufacturing of a headgear takes 2-3 weeks.
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- This is for orders shipped to countries outside New Zealand with 'DHL Express'.
- This service is delivered with DHL.
- Shipping costs are calculated by the weight of the items ordered and the destination they will be sent to.
- Please add an item to your cart and enter your address for a quote of delivery costs for that item.
- If the address is rural or remote, DHL may pass it to a third party to complete delivery.
Please note:
- The buyer is liable for payment of any country import tax/duty/GST/VAT at the time of entry into the country of destination.
- Delivery takes 2-7 working days after handling/manufacturing times.
- Handling time can take up to 7 working days.
- Manufacturing of a headgear takes 2-3 weeks.
- Express items cannot be sent to PO Boxes or Private Bags.
- A valid contact phone number in the destination country is required.
- Someone must be present to sign for delivery of the parcel.
- The parcel will be fully traceable with DHL, we will email you with the tracking details once the parcel has been shipped.
Shipping UK
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- Rates are available in the checkout
- Tracking is available, firstly via the New Zealand Post website. Once the parcel is scanned into the UK, more in depth tracking and delivery ETAs can be found on the Royal Mail website (with the same tracking number).
- The buyer is liable for payment of any country import tax/duty/VAT at the time of entry into the UK.
- Manufacturing of a headgear takes 2-3 weeks.
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- This service is delivered with DHL.
- Rates are available in the checkout
- The buyer is liable for payment of any country import tax/duty/VAT at the time of entry into the UK.
- Please note - there is a high likelihood that there will be duties to pay when using this service.
- Delivery takes 3-6 working days after handling/manufacturing times.
- Manufacturing of a headgear takes 2-3 weeks.
- Express items cannot be sent to PO Boxes or Private Bags.
- A valid contact phone number is required.
- Someone must be present to sign for delivery of the parcel.
- The parcel will be fully traceable with DHL, we will email you with the tracking details once the parcel has been shipped.